Filtran complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. For detailed information see our Privacy Shield Statement below.
1. INFORMATION WE COLLECT
We collect the following types of information.
Information you provide us directly:
Communications between you and Filtran. For example, we may send you Service-related emails (e.g., account verification, changes/updates to features of the Service, technical and security notices). Analytics information:
We use third-party analytics tools such as Google Analytics and Marketo to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service.
Cookies and similar technologies:
Log file information:
2. HOW WE USE YOUR INFORMATION
3. SHARING OF YOUR INFORMATION
Parties with whom we may share your information:
Parties with whom you may choose to share your User Content:
Any information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public, as controlled by any applicable privacy settings that you set. Once you have shared User Content or made it public, that User Content may be re-shared by others.
What happens in the event of a change of control:
If we sell or otherwise transfer part or the whole of Filtran or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information such as name and email address, User Content and any other information collected through the Service may be among the items sold or transferred.
Responding to legal requests and preventing harm:
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person or the public generally; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
4. INTERNATIONAL TRANSFERS OF YOUR INFORMATION;
European Union or Swiss individuals may refer to the Privacy Shield statement below with regard to the transfer of their personal data.
5. SECURITY MEASURES TO PROTECT YOUR INFORMATION
We use commercially reasonable safeguards to help keep the information collected through the Service secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, Filtran cannot ensure the security of any information you transmit to Filtran or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.
Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Filtran, at all times. Your privacy settings may also be affected by changes to the social media services you use to connect to Filtran. We are not responsible for the functionality, privacy, or security measures of any other organization that the Filtran does not own or control.
6. YOUR CHOICES ABOUT YOUR INFORMATION
Your account information and profile/privacy settings:
How long we keep your User Content:
7. YOUR CALIFORNIA PRIVACY RIGHTS
Filtran does not currently respond to Do Not Track signals, whether that signal is received on a computer or on a mobile device. Third parties may collect information about your online activities over time and across sites when you use the Service.
If you are a California resident, California Civil Code Section 1798.83 permits you to request certain information regarding our disclosure of personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please contact us by sending an e-mail to [email protected]
Our site, products, and services are not intended to appeal to minors. However, if you are a California resident under the age of 18, and a registered user of our Service, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an e-mail with a detailed description of the specific content or information to [email protected]. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
Under California law, California residents who have an established business relationship with us may opt-out of our disclosing personal information about them to third parties for their marketing purposes.
8. CHILDREN’S PRIVACY
Filtran does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. Because of the nature of our business, the Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at [email protected].
9. OTHER WEB SITES AND SERVICES
10. HOW TO CONTACT US ABOUT A DECEASED USER
In the event of the death of a Filtran user, please contact us at [email protected]. We will usually conduct our communication via email; should we require any other information, we will contact you at the email address you have provided in your request.
11. HOW TO CONTACT US
Privacy Shield Statement
“Personal Data” means information that (1) is transferred from the EU/EEA or Switzerland to the United States; (2) is recorded in any form; (3) is about, or pertains to a specific individual; and (4) can be linked to that individual.
“Sensitive Personal Information” means personal information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, trade union membership or that concerns an individual’s health.
Filtran may receive Personal Data from its own personnel as well as from its affiliates and other parties located in the EU/EEA. Such information may contain names, addresses, email addresses and payment information and may be about customers, clients of customers, business partners, consultants, employees, and candidates for employment and includes information recorded on various media as well as electronic data.
Whenever Filtran collects Personal Data directly from individuals, Filtran complies with the following Principles:
Privacy Officer/Data Protection Officer
9442 Capital of Texas Highway North
Arboretum Plaza 1 Suite 390
Austin, Texas 78759, USA
E-mail: [email protected]
Filtran has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus in the United States. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint.
Please note that if your complaint is not resolved through any of the above channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
This Privacy Statement may be amended from time to time consistent with the requirements of the Shield Frameworks. We will post any revised policy on this website.
D) Information Subject to Other Policies
We are committed to following the Principles for all EU or Swiss Personal Data transferred to the United States pursuant to Privacy Shield within the scope of the Privacy Shield Frameworks.
Last updated: March 30, 2018
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